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Peak Microsoft 365 Maturity

Strategise your platform adoption by using best practices within your organisation.


Take control effectively

Using the Microsoft 365 capabilities with maximum efficiency and effectiveness in your organisation is not easy. Developing clear ideas, cost saving concepts and goals and a clear path to those goals can be an existential dread.

The Maturity Model for Microsoft 365 was created for organisations like yours to give you the ability to take a holistic view of the technology and gain an understanding of current state vs. desired state.

  • Understand and compare options for solving business problems

  • Focus time, energy, and resources on the right priorities

  • Identify the budget and resources needed to move ahead

  • Establish a baseline to show improvement over time

Maturity scope according to your needs 

Full Microsoft 365 Maturity

The expansive Microsoft 365 ecosystem undergoes swift transformations, while business requirements progress at a more gradual pace. The Maturity Model designed for Microsoft 365 focuses on establishing a series of business proficiencies that align with Microsoft 365, while also serving as the foundational support for genuine business operations. Collectively, these resources constitute a comprehensive toolkit rather than mere informational materials. This toolkit should empower organizations to assess their standing within any function or department, and to delineate the path to improvement. The Maturity Model for Microsoft 365 not only distances itself from a feature-centric approach, but also avoids being confined solely to the realm of IT. Therefore, it employs inclusive language that appeals to a wide array of business roles, facilitating universal comprehension and utilization of the model.

Power Platform Maturity

The low-code approach of the Microsoft Power Platform has empowered numerous global organizations to leverage technology for business evolution. This entails facilitating a wider range of individuals to develop applications and utilize mobile platforms and artificial intelligence, thereby revolutionizing operational methodologies.

The significance of this transformation is more pronounced than ever before. Technology's disruptive influence extends across all industries, acting as a cornerstone for those that flourish. Consequently, commencing the journey of digital transformation is paramount, marked by a step-by-step yet urgent approach. The integration of a versatile technology such as the Microsoft Power Platform signifies a significant shift for any organization.

We have pinpointed recurrent themes, patterns, practices, and behaviors that underscore the advancement of successful organizations during their comprehensive digital transformation via the Power Platform. This endeavor has culminated in the Power Platform Adoption Maturity Model, categorizing this process into five stages, drawing inspiration from the Capability Maturity Model.

Power BI Maturity

Achieving a prosperous Power BI adoption entails ensuring that efficient processes, robust support, effective tools, and cohesive data are accessible and seamlessly integrated into the established, routine usage patterns for content creators, consumers, and organizational stakeholders.

A prevalent misunderstanding revolves around the notion that adoption primarily concerns usage metrics or the sheer count of users. Undoubtedly, usage statistics hold significance, yet they don't encompass the entire scope. Adoption transcends mere regular technology utilization; it hinges on using it in a proficient manner. Determining and quantifying effectiveness poses a more intricate challenge.

Whenever feasible, endeavors to foster adoption should synchronize across various analytics platforms, BI services, and additional offerings within the Power Platform suite. These offerings encompass Power Apps and Power Automate.

“As our Microsoft 365 platform quickly grew within our organisation, we felt as though we were on a sinking ship when trying to implement governance and control. We reached out to Pack of 7 who then worked with our internal team to implement a strong governance strategy around Microsoft 365. They worked closely with us to implement IT processes and guardrails that fit their organization’s strategy and enterprise software so that the business users could continue to adopt and utilise the platform using best practices.”

- CTO of a local Queensland Council

Our Platform Maturity Development Methodology

Proposal phase

  • Clarify the "Why"

  • Vision statement & purpose statement

  • Define a rough Action Plan: Determine business needs, strengths, weaknesses, quick wins

  • Strategic level workshop to link with high level priorities and existing strategies​

  • Pitch to stakeholders

Helicopter phase

  • Workshops on competency level

  • Define a high level strategy

  • Aggree on Action plan for Deep dive phase

  • Determine quick wins

Deep dive phase

  • Workshops on capability level / analyse capabilities

  • Tailor & prioritise capabilities

  • Determine more quick wins

  • Determine actions and quick wins implementation

  • Define Roadmap with actions, budget, timeline

Progress phase

  • Regular progress assessment

  • Workshops to adjust the Roadmap

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